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A Message from our CEO on VienerX
To Our Valued Clients and Partners,
As companies grow and evolve, it’s essential to reflect that progress in ways that resonate with both customers and partners. For over three decades, our journey—from VH Consulting to Viener4Gates—has been one of consistent dedication to helping businesses succeed. Today, we’re proud to announce the next step in that evolution: our rebranding to VienerX.
This change symbolizes more than just a new name. It reflects our growth into a larger, more dynamic organization, one that prioritizes both customer and partner Experience—the very “X” at the heart of our new name. By streamlining our brand, we’re reinforcing our commitment to clarity, innovation, and delivering exceptional value to everyone we serve.
Why the Change?
As we expand our services and reach, a concise, powerful brand name better represents who we are today and the future we’re building. VienerX captures our focus on modern, people-first IT solutions while staying true to our core mission: to make your company work.
What Does This Mean for You?
You can continue to expect the same reliable service, enhanced by new resources dedicated to improving customer satisfaction, streamlining vendor collaboration, and expanding customer support. Additionally, our new Partner Program brings advanced Field Customer Service (FCS) capabilities to a growing network of installations across 16 states.
Looking Ahead
As we embark on this exciting new chapter, our focus remains on providing the highest level of support and innovation to help your business thrive. Stay connected with us at VienerX.com and look out for updated contact information reflecting our new identity.
Thank you for being part of our journey. We’re excited to grow with you as VienerX.
Wayne R. Viener, CEO
As we celebrate this joyous season, we are thrilled to share some exciting news with you! On February 1, 2025, we will officially launch our new company brand: VienerX.
This milestone reflects our continued growth and evolution as a company, allowing us to serve you even better. By expanding both locally and across the country, we are creating more opportunities to provide the choices, access, and resources you need to thrive. Your trust and partnership have been key to our success, and we are honored to grow alongside you.
For our customers – At VienerX, we remain deeply committed to our People First philosophy. This approach ensures that your organizational goals remain at the forefront as we deliver a seamless, personalized experience tailored to your unique requirements.
For our partners and vendors – Thank you for being an integral part of our journey. Your wonderful products and technical support fuel our technology and underpin our ability to serve our mutual customers.
We wish you and your loved ones a wonderful holiday season and a New Year filled with prosperity and joy. Here’s to continued success together in 2025 and beyond!
Warm Regards –
Wayne, Mason and the Viener Team
Many of our clients and partners have experienced the power of Microsoft Power BI as an essential tool in their data reporting toolkit. With the advent of Microsoft Fabric, more of you are now leveraging this advanced analytics platform. Here’s how the transition unfolded and where Microsoft BI fits into the Fabric ecosystem today.
In May 2023, Microsoft integrated Power BI into Microsoft Fabric, transforming it from a standalone data visualization tool into a fully embedded component within Fabric’s comprehensive analytics platform. Now, all the familiar features of Power BI are enhanced by Fabric’s robust data engineering, data integration, and AI capabilities, creating a seamless, end-to-end data experience. This transformation brings all the trusted BI tools you rely on, alongside powerful new features designed to streamline insights and improve decision-making like never before.
Today, over 25,000 organizations around the world are using Microsoft Fabric, including 67% of Fortune 500 companies. According to Microsoft, 84% of these companies utilize three or more workloads within Fabric to support complex data needs. Power BI, the leading data visualization and reporting tool with 6 million+ users and 97% of Fortune 500 companies relying on it, now operates as Fabric’s visualization layer. This integration strengthens both platforms, providing even greater power to visualize and analyze data in one unified ecosystem.
With Power BI embedded within Fabric, here’s how these platforms work together to elevate data insights:
Microsoft Fabric’s integration of Power BI effectively repositions Power BI as a robust component within a more expansive analytics ecosystem, helping organizations easily move from raw data to actionable insights all in one environment.
In Microsoft Fabric, “workloads” refer to specialized data functionalities that address various aspects of data analytics, storage, and processing. These workloads create a complete ecosystem, supporting the entire data lifecycle. For Power BI users, workloads enable seamless integration with different data processes, allowing them to generate dynamic reports and visuals that pull from all areas of data management and analysis.
Here’s how workloads enhance Power BI within Microsoft Fabric:
According to Wayne Viener, CEO of Viener4Gates, “By integrating Power BI with these workloads, Microsoft Fabric extends BI capabilities beyond traditional visualization, making it part of a more advanced, multi-functional platform for unified data and analytics.”
Summary: Microsoft’s integration of Power BI into Fabric has redefined both platforms, transforming Power BI into a powerful tool within a comprehensive analytics environment. With Microsoft Fabric, organizations can unlock greater insights and achieve streamlined data management, setting the stage for data-driven success.
For more information about Microsoft, machine learning and artificial intelligence call VienerX at 301.251.2900 or email sales@vienerx.com.
The Real Difference Between a Fractional CIO and a Virtual CIO
In today’s rapidly changing business landscape, having the right IT leadership is more critical than ever. However, not every company can afford or justify a full-time Chief Information Officer (CIO). Hence the rise of both Fractional CIO and Virtual CIO services. At Viener4Gates, we’ve seen firsthand how these roles can impact an organization’s success. However, it’s important to understand that these two roles are not created equal.
The term Virtual CIO (vCIO) is a commonly used phrase, particularly among Managed Service Providers (MSPs). In many cases, it’s offered as a low-cost, quick-and-dirty service, often bundled with other IT services like Office365 or desktop support. The vCIO in this context is typically not a seasoned IT executive but rather a supplemental service that provides basic IT advice or oversight.
The term might suggests a level of strategic leadership, but the reality is that many vCIO offerings are surface-level, lacking the depth of experience and strategic insight that a true CIO brings. They might be helpful for businesses that need occasional guidance or oversight. vCIO falls short when it comes to driving significant IT transformations or aligning IT with long-term business goals.
In stark contrast, a Fractional CIO is a seasoned professional who takes on the role of a CIO on a permanent part-time basis, offering high-level IT leadership tailored to your business’s specific needs. This is not a service tacked onto another offering. Fractional CIO is a critical role filled by an experienced executive who understands both the complexities of IT and the strategic vision of your company.
“Fractional CIOs are often brought in to lead significant initiatives, such as developing a comprehensive IT strategy, overseeing complex technology implementations, or navigating cybersecurity challenges. They work closely with your executive team to ensure that IT is not just a support function, but a driver of business success” adds COO Mason Viener.
In the Viener4Gates plan, the Fractional CIO is a part of your team and acts as your CIO. We have executed this arrangement with local and national clients on a year over year basis. This represents a valuable asset to the client and fosters their development and success.
Viener also has the capabilities to execute the strategies that are constructed by bringing in known, trusted partners or facilitating in-house execution.
At Viener4Gates, our experience working with clients like Mervis Diamonds, Celebree Schools, and CAG Federal has shown us that a fractional CIO provides the depth of expertise and strategic oversight that a business truly needs. This role is not just about managing IT operations but about transforming IT into a competitive advantage.
When your business needs genuine IT leadership, the choice is clear. A fractional CIO brings real, strategic value to your organization. They are not a “throw-in” service but a key player in your executive team, driving initiatives that align IT with your broader business objectives.
– Strategic Leadership: Fractional CIOs provide the strategic vision necessary to guide your IT department, aligning it with your company’s goals.
– Deep Expertise: With years of experience, a fractional CIO can navigate complex IT challenges, ensuring your technology investments deliver real business results.
– Tailored Engagement: Unlike the generic approach often taken by vCIOs, a fractional CIO tailors their work to the specific needs and challenges of your business.
In conclusion, while a vCIO might be a cost-effective option for basic IT oversight, it’s the fractional CIO who brings the true leadership and expertise that businesses need to thrive in today’s competitive environment. At Viener4Gates, we are proud to provide fractional CIO services to companies like Huffman Family Brands, Hart to Heart Ambulance, and Taylor Farms. We ensure that their IT strategies are as strong and dynamic as the businesses they support.
A business needs ransomware protection that protects the data on hard drives because ransomware is a serious threat that can cause significant damage. Here’s why ransomware protection for businesses is important, explained in simple terms:
Imagine Losing Your Important Stuff
1. Ransomware: Ransomware is a type of bad software that hackers use to lock your files and data. It’s like a thief coming into your house and putting all your important stuff (like documents, photos, and business files) in a locked box. The thief then asks for money (a ransom) to give you the key to unlock the box. Ransomware attacks are affecting many different business types.
Ransomware is Bad for Business
1. Preventing Data Loss: If a business’s data gets locked by ransomware, they can’t access important information like customer records, financial data, or project files. This can stop the business from operating.h
2. Avoiding High Costs: Paying the ransom doesn’t guarantee you’ll get your data back. Plus, it can be very expensive. It’s like paying a thief to maybe get your stuff back, but there’s no promise they’ll give it to you.
3. Maintaining Reputation: If a business can’t keep its data safe, customers might lose trust. They’ll think the business can’t protect their information.
4. Legal and Compliance Issues: Some businesses have to follow strict laws about protecting data. If they fail, they can get into legal trouble and face fines.
5. Business Continuity: With ransomware protection, even if an attack happens, the business can recover quickly without losing too much time or money. It’s like having a backup plan that helps you keep going even if something bad happens.
How Protection Helps
1. Blocking Attacks: Good ransomware protection can stop the bad software before it can lock your data, like a strong lock on your door that keeps the thief out.
2. Backing Up Data: It ensures there are copies of your data saved safely. If the original data gets locked, you can use the backup, just like having a spare set of keys.
3. Quick Recovery: If an attack happens, ransomware protection helps you get your data back quickly and safely without paying the ransom.
– Ransomware is bad: It locks your important business data and asks for money to unlock it. Ransomware protection for businesses is important. You don’t know if your company is the next one to be attacked.
– Protection is essential: It keeps your data safe, helps you avoid high costs, maintains your reputation, and ensures your business can keep running smoothly even if an attack happens.
Viener4Gates Protects Your Business
Ransomware protection is like having a super secure lock and a backup plan for all your important business data, ensuring you can keep your business running no matter what.
Viener4Gates helps businesses protect their organizations by providing comprehensive cybersecurity solutions tailored to meet the specific needs of each client.
Our services include advanced threat detection and response, robust data protection measures, and continuous monitoring to safeguard against ransomware and other cyber threats. By utilizing cutting-edge technology and industry best practices, Viener4Gates ensures that businesses can detect, prevent, and respond to cyber attacks effectively.
Additionally, they offer expert consulting and training to empower organizations to strengthen their security posture and maintain compliance with regulatory requirements. With Viener4Gates, businesses can have peace of mind knowing that their critical data and systems are secure from cyber threats.
A business needs ransomware protection that protects the data on hard drives because ransomware is a serious threat that can cause significant damage. Here’s why it’s important, explained in simple terms:
Imagine Losing Your Important Stuff
1. Ransomware: Ransomware is a type of bad software that hackers use to lock your files and data. It’s like a thief coming into your house and putting all your important stuff (like documents, photos, and business files) in a locked box. The thief then asks for money (a ransom) to give you the key to unlock the box.
1. Preventing Data Loss: If a business’s data gets locked by ransomware, they can’t access important information like customer records, financial data, or project files. This can stop the business from operating.
2. Avoiding High Costs: Paying the ransom doesn’t guarantee you’ll get your data back. Plus, it can be very expensive. It’s like paying a thief to maybe get your stuff back, but there’s no promise they’ll give it to you.
3. Maintaining Reputation: If a business can’t keep its data safe, customers might lose trust. They’ll think the business can’t protect their information.
4. Legal and Compliance Issues: Some businesses have to follow strict laws about protecting data. If they fail, they can get into legal trouble and face fines.
5. Business Continuity: With ransomware protection, even if an attack happens, the business can recover quickly without losing too much time or money. It’s like having a backup plan that helps you keep going even if something bad happens.
How Protection Helps
1. Blocking Attacks: Good ransomware protection can stop the bad software before it can lock your data, like a strong lock on your door that keeps the thief out.
2. Backing Up Data: It ensures there are copies of your data saved safely. If the original data gets locked, you can use the backup, just like having a spare set of keys.
3. Quick Recovery: If an attack happens, ransomware protection helps you get your data back quickly and safely without paying the ransom.
– Ransomware is bad: It locks your important business data and asks for money to unlock it.
– Protection is essential: It keeps your data safe, helps you avoid high costs, maintains your reputation, and ensures your business can keep running smoothly even if an attack happens.
Ransomware protection for businesses, specifically your organization, is like having a super secure lock and a backup plan for all your important business data, ensuring you can keep your business running no matter what.
Viener4Gates helps businesses protect their organizations by providing comprehensive cybersecurity solutions along with ransomware protection for businesses. These solutions are tailored to meet the specific needs of each client.
Our services include advanced threat detection and response, robust data protection measures, and continuous monitoring to safeguard against ransomware and other cyber threats. By utilizing cutting-edge technology and industry best practices, Viener4Gates ensures that businesses can detect, prevent, and respond to cyber attacks effectively.
Additionally, they offer expert consulting and training to empower organizations to strengthen their security posture and maintain compliance with regulatory requirements. With Viener4Gates, businesses can have peace of mind knowing that their critical data and systems are secure from cyber threats.
At Viener4Gates, we frequently receive questions about cyber security. We’ve noticed that the terminology that comes naturally to industry professionals can often be confusing to business owners. This blog post aims to break down some common cyber security terms and concepts, making them easier to understand for those outside the tech world.
Understanding the Threats
Cyber security is all about protecting your digital assets from threats. Think of it as a security system for your online presence, just like you would have for your physical office. Here’s a simplified explanation of some key terms:
1. Firewall:
A firewall is like a digital gatekeeper. It monitors incoming and outgoing network traffic and decides whether to allow or block specific traffic based on predefined security rules. It helps keep unwanted visitors (like hackers) from accessing your network.
2. Malware:
Malware is short for malicious software. It’s any software designed to harm your computer or network. This includes viruses, which can spread and infect other systems, and ransomware, which locks your data until you pay a ransom.
3. Phishing:
Phishing is a type of cyber attack where attackers pretend to be a trusted entity to trick you into revealing sensitive information, like passwords or credit card numbers. These attacks often come in the form of deceptive emails.
4. Encryption:
Encryption is the process of converting data into a code to prevent unauthorized access. Imagine you send a letter in a sealed envelope – encryption is like sealing your data in an envelope so only the intended recipient can read it.
5. VPN (Virtual Private Network):
A VPN creates a secure connection over the internet. It’s like having a private tunnel for your data, making it harder for hackers to intercept your online activities.
6. Two-Factor Authentication (2FA):
2FA adds an extra layer of security to your accounts. Instead of just entering a password, you also need to provide a second form of identification, like a code sent to your phone.
Understanding these terms is crucial for protecting your business. Cyber attacks can lead to data breaches, financial loss, and damage to your reputation. By familiarizing yourself with basic cyber security concepts, you can make informed decisions to safeguard your company’s assets.
Viener4Gates Can Help:
At Viener4Gates, we specialize in helping businesses navigate the complexities of cyber security. Our team can provide customized solutions to fit your specific needs, ensuring your digital assets are protected against the latest threats.
Conclusion:
Cyber security doesn’t have to be overwhelming. By breaking down the jargon and understanding the basics, you can take proactive steps to protect your business. If you have any questions or need assistance, don’t hesitate to reach out to us at Viener4Gates. We’re here to help you stay secure in the digital age.
Stay informed and stay secure! Contact us today to learn more about our cyber security services and how we can help protect your business.
The Babe Ruth Museum’s 50th-anniversary gala was held at Cured 18th and 21st in Columbia, MD, on January 29, 2024.
It was a memorable event with notable guests such as Governor Bob Ehrlich, Hall of Fame Basketball coach Gary Williams, Baltimore sports personality Scott Garceau, Janet Marie Smith of the Dodgers and Jermain Lewis, former Terp + Raven added prestige to the occasion.
The event was sponsored by Rick Jaklitsch of The Jaklitsch Law Group and Wayne Viener of Viener4Gates Consulting. Their support underscores the importance of preserving sports history and its impact on education, particularly for children.
Wayne Viener said “Viener4Gates Consulting’s commitment to supporting organizations that contribute to the community, coupled with the acknowledgment of the significance of sports in American culture, reflects a shared understanding of the role sports play in shaping our collective identity. Contributions from businesses like theirs not only help celebrate achievements but also contribute to the educational and cultural enrichment of the community.”
The Babe Ruth Museum, dedicated to preserving the legacy of the legendary baseball player Babe Ruth, showcased exhibits, memorabilia, and historical artifacts during the celebration. Events like these play a crucial role in honoring the contributions of sports figures and in bringing together communities and enthusiasts to celebrate a shared passion for sports history.
**FOR IMMEDIATE RELEASE**
Viener4Gates Appoints Mason Viener as Chief Operating Officer
[Rockville, MD – 1/01/2024] – Viener4Gates is thrilled to announce the promotion of Mason Viener to the role of Chief Operating Officer (COO). Formerly serving as Vice President, Mason’s dedication and outstanding leadership have played a pivotal role in propelling Viener4Gates and its clientele toward unprecedented success. Mr. Viener will ascend to the role beginning January 1st, 2024.
As the newly appointed COO, Mason Viener will spearhead operational strategies and initiatives, ensuring seamless business processes and fostering continued growth for Viener4Gates. His proven track record of exceptional leadership has earned him the respect and admiration of both colleagues and customers.
Mason, the 22-year-old rising star at Viener4Gates, expressed his gratitude for the tremendous opportunity as the COO. “This is a great opportunity, and I want to express my sincere gratitude to our clients and partners who have placed their trust in me and our team to execute their projects,” said Mason. “I look forward to many more successful projects over the years.”
Wayne Viener, the CEO and Founder of Viener4Gates highlighted the pivotal role Mason has played in enhancing the efficiency of the company’s clientele. “Mason has done an exemplary job of enabling our customers to work better, faster, and smarter,” stated Wayne Viener. “His vision for what the proper technology can do to transform a business is superb.”
Connie Beach, Manager at Viener4Gates, expressed her confidence in Mason’s capabilities, stating, “Mason has consistently demonstrated extraordinary leadership abilities, steering Viener4Gates and our valued customers towards greater success. His promotion to Chief Operating Officer is a testament to his dedication and strategic vision.”
Mason Viener’s elevation to the position of COO reflects Viener4Gates’ commitment to recognizing and nurturing top talent within the organization. With this strategic appointment, Viener4Gates is poised for continued innovation and excellence in the dynamic landscape of the IT industry.
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Washington DC, December 5, 2023 – Viener4Gates, a leading organization in corporate social responsibility, proudly announces its continued sponsorship of the Children’s National tree lighting event, held annually at the Four Seasons Hotel in Georgetown. The initiative was spearheaded by Viener4Gates Chief Operating Officer, Mason Viener.
The Children’s National Hospital of the Capital Area holds a special place in Viener4Gates’ philanthropic efforts, and the annual tree lighting event serves as a key platform for fundraising and awareness.
Mason Viener, COO of Viener4Gates, expressed his enthusiasm for the initiative, stating, “We recognize the immense importance of supporting children’s causes, and one of the more noteworthy efforts in our community is that of the Children’s National Hospital. The annual tree lighting event not only spreads festive cheer but also contributes significantly to the hospital’s ongoing mission to provide essential care and support to children in need.”
The Four Seasons Hotel in Georgetown was once again the backdrop for this heartwarming event, creating a festive atmosphere that brings together the community in the spirit of giving. Viener4Gates’ sponsorship is instrumental in making this event a success, reinforcing the company’s commitment to corporate social responsibility.
Through its involvement in the Children’s National Hospital tree lighting event, Viener4Gates aims to inspire other organizations to participate in and support important causes that make a lasting difference in the lives of children and families in the National Capital Area.
The Viener team traces its involvement with Children’s Hospital to the efforts of Kate Mulcahy (Celebree of Tysons Jones Branch + National Landing) who is a member of the founder’s auxiliary board of the hospital. According to Viener4Gates CEO Wayne Viener, “Kate has worked to build the donor base for the hospital and involve like minded community leaders to participate in the event.”
Viener4Gates, along with its partner firm Celebree, and its dedicated team, are proud to contribute to the success of this event. We look to continue to be a beacon of hope for the Children’s Hospital and the broader Washington DC community.
About Children’s National – Children’s National Hospital is ranked #5 in the nation by U.S. News & World Report. We’re ranked in all 10 specialties, and we’re ranked best in the Mid-Atlantic for neonatology, cancer, and neurology and neurosurgery. What’s more, we ranked in all 10 specialties, with top 10 honors in neurology and neurosurgery, cancer, nephrology, orthopaedics, pulmonology and lung surgery, and diabetes and endocrinology. This recognition of our commitment to bringing health and well-being to all children continues to inspire our teams..
We are thrilled to announce the newest addition to our team, Kelly Nugent, who is joining us as our Account Executive. With a distinguished and successful history of enhancing customer businesses, Kelly brings a wealth of experience to our organization.
In Kelly’s own words, “I am here to solve customer issues, which is the primary role of the Account Executive at Viener.” This commitment aligns perfectly with our values and mission.
Wayne Viener, founder of our firm, expressed his excitement, stating, “Kelly knows everyone. It’s amazing the reach that he has. We are pleased that he chose to join our group, and he is already proving to be a valuable resource.”
Join us in extending a warm welcome to Kelly as we look forward to achieving new milestones together. Kelly’s expertise and network are sure to be instrumental in our continued success.